Return Policy - 100% Satisfaction Guaranteed^*

Your satisfaction is our top priority. We sell only the highest quality electric bicycles, electric mopeds, electric scooters and electric tricycles from reputable manufacturers, so we rarely have problems with any of our products. But if your item is damaged or defective in some way, we'll make sure you're taken care of, as follows: 

• We will refund 100% of the purchase price within 30 days of the date you received the product if you are not happy with it for any reason. No questions asked.
• Defective Items - Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. 
• Damaged Items – If your product was damaged during shipping, we'll help you get the replacement parts you need or arrange for total replacement of the product.

Please email support@jjwirelessworld.com to process your return.

*All returns are subject to a 20% restocking fee and the customer is responsible for all shipping charges.